Wednesday, May 25, 2011

Karen Guy, REALTOR® ~ West Kelowna ~ This is why Real Estate is Rewarding to me

I received this email from my client a few days ago.  We had an offer on their property but could not come together with terms acceptable to both parties and my clients decided that in their best interest, they should be staying where they are.  But, as a REALTOR®  when a home doesn't sell, does that mean that we didn't do our job?  Not at all, we work very hard in the hopes that our efforts and marketing attempts bring buyer's and seller's together but sometimes, for one reason or another, it just doesn't happen.

Receiving this letter makes these scenarios worth all the while.  Please read what she says.

Dearest Karen, I hope this finds you and finds you well.

I just wanted to touch base with you and thank you for such a superb job with all your efforts on selling our house in such a crazy time for the market.

Your undying attempts and enthusiasm have been second to none.   You were so on the ball with call backs, appointments, and following up with us that we were never left with guessing.

If our circumstances hadn't changed and we had to take our house off the market, I know that YOU would have sold our house.  We have bought and sold many houses in the past and you are by far the most incredible realtor we have signed with.  Thank you Karen for all your hard work, generosity and enthusiasm, you certainly made it easy and a pleasure to deal with.

When we do put the house back on the market, you can be assured that we will be using you again. I can't think of anyone else that we would rather use.

Thanks again Karen for being so amazing,

With much appreciation,

Greg and Bonne Dickie

Thank you Greg and Bonne for taking the time to express how you felt about the Customer Service you received!   Best wishes to you both.

I specialize in selling homes in the in the Okanagan Valley including Westbank, West Kelowna, Peachland with a focus on Rose Valley, Lakeview Heights, West Kelowna Estates and Shannon Lake.

Karen Guy, REALTOR®

I am the GUY that will make a difference!

Coldwell Banker Horizon Realty
C 250.878.3605 O 250.768.8001

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Kelowna Real Estate Agent West Kelowna Karen Guy Realtor